First time renting an RV? Start here.
Going somewhere with an RV opens the door to an incredible experience that can only be available with this type of travel. It can seem intimidating, even frustrating to gather all the information, figure out all the logistics, but worry not, we are here to help!
We're different than most RV rental companies, in that we deeply care for our clients and the relationships we build with them. For that reason, we think it's important to be transparent and provide many resources to make it as easy as possible to get outdoors!
First thing first, for successful RV travel, you need three key elements, an RV, a place to park the RV, and great company.
So here is how we can help you feel at ease in your new home away from home.
#1. Training Videos from home!
Our clients used to spend hours on the internet watching Youtube videos to learn RV essentials and we thought, “hey, wouldn’t it be great if they can just log onto our Client Resources portal and learn everything they need to know?”. That’s just what we did.
Once you reserve a Chill RV you will get an email with instructions on how to access the Training Videos. You will have the option of learning the most important essentials, or scrolling through and learning it all!
#2. Training Videos on the road!
All of our RVs are furnished with an iPad that has many useful resources, including easy to follow instructional videos. Need to refill the fresh water tank? No problem! Turn on the corresponding video and do it just as they do in the video. Leaving the campsite? Follow the easy to follow check list of things to do before you head out.
#3. 24/7 support via phone or text!
Still can’t figure something out? No problem, it happens and that’s why we’re here to help! Someone is on call literally anytime of day or night to make sure you have a worry free, smooth experience.
With all those resources there is absolutely nothing to worry about except where to go next!